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We need to check your in our coverage area, and that you can receive our services. Initially this will be done using Google satellite maps and terrain mapping software, and if needed a site visit will be arranged to undertake a visual survey. If it looks likely you’ll be able to receive our services we’ll ask you to complete a Direct Debit form, then we will schedule the installation.
On the day of the installation we will install a small radio mounted on the outside of your property, and run a cable through to the WiFi Router / Hub inside your property. There will be no charge if we find it is not possible to provide the service to your location
A completed installation will leave you with our radio mounted on the outside of your premises, connected via a cable to our router which has 4 free ethernet ports and is also a WiFi Access Point. You either plug in your computer into router using a cable or use the WiFi on your Computer for the connection, either way your computer will need to be set up to acquire an IP address using DHCP.
That’s it, we’ll collect payment by Direct Debit and there’s a 12 month minimum contract term and a 30 day notice period.